1. Our Dedication to Your Privacy
At FinMona, safeguarding your personal data is a crucial part of our service.
This Privacy Policy clarifies how we gather, handle, keep, and protect your information when you use our mobile application ("the App"), along with the options you have concerning your data.
By downloading, accessing, or using the App, you consent to the data-management practices outlined in this Policy. If you do not consent, please cease using the App.
2. Terms Explanation
Unless specifically stated otherwise, any capitalized terms in this Privacy Policy shall possess the meanings defined in our Terms of Use.
3. Collected Information
In order to offer secure and tailored financial services, FinMona might collect the following kinds of information.
All data is sent through encrypted channels and kept on secure servers at:
🔐 https://server.finmona.com/
a. Financial and Identity Information
This might encompass your name, gender, mobile number, PAN, income details, and residential address. We utilize this data to confirm your identity, evaluate eligibility for credit-related services, and fulfill regulatory obligations.
b. Technical and Device Information
We are able to collect data like device model, operating system version, unique device identifiers, user profile details, network status, Wi-Fi connection, and mobile network activity. This information is helpful for us to detect abnormal behavior, stop unauthorized access, and safeguard platform security.
c. General Location Details
To ascertain if FinMona services are available in your region and adhere to pertinent local rules, we may gather rough location information.
d. Installed Apps and Their Usage
We gather information regarding third-party applications installed on your device, including the specifics of their update history and present version. This data helps in behavior analysis and enhances the precision and dependability of our credit evaluation procedures.
4. Data Processing Purpose
FinMona utilizes your information solely for lawful, significant, and clearly defined purposes, such as:
- Confirming user identity and lowering fraud risks
- Establishing, handling, and processing user accounts
- Providing necessary service notifications, updates, and announcements
- Assessing credit qualification and financial risk
- Complying with legal and regulatory requirements (like KYC and AML)
- Answering customer inquiries and support requests
- Enhancing system performance, functions, and user experience
We never trade or abuse your personal information.
5. Data Retention Practices
We keep personal data only for the required duration to deliver our services or fulfill legal, regulatory, or compliance duties.
Should you ask for the removal of your personal data or account, we will handle your request, unless keeping it is necessary for valid purposes, audits, or resolving disputes.
Anonymized data, which cannot be used to identify you, might be retained for internal analysis and enhancing our services.
6. How We Ensure the Security of Your Information
FinMona adopts a series of security methods, such as technical obstacles, internal regulations, and physical defenses, to lower the possibility of data loss, inappropriate usage, or unauthorized access.
Our systems are constantly supervised and updated to handle newly-emerging dangers.
Though no online service can promise absolute safety, we adhere to commonly-recognized industry norms to protect your data.
7. Privacy Policy Modifications
Occasionally, we might modify this Privacy Policy to accommodate alterations in our technology, services, or pertinent laws. Should there be substantial modifications, we will inform you through the App or by email. Persistent use of FinMona following these modifications implies acknowledgment of the updated Privacy Policy.
8. Get Assistance
If you have any queries, problems, or uncertainties regarding this Privacy Policy or your personal information, don't hesitate to reach out to us at:
📧 Email: support@finmona.com
By keeping on using FinMona, you affirm that you have perused, understood, and agreed to this Privacy Policy.